Services in Spain

Services

TELEMARKETING SERVICES

Telemarketing is at the core of our extensive range of business support services.

We can help you to: build a pipe-line of prospects, provide qualified sales leads to your frontline sales team, secure new orders and contracts and to follow up on ‘your’ email and direct marketing campaigns. Of course, we can do that for you as well.

• Appointment setting
• Lead generation programs
• Sales & contract acquisition
• Market research and surveys
• Data cleansing
• Event, conference & seminar registration

IN-BOUND CALL HANDLING

Our business experience of working with most industry sectors makes us the ideal partner for white-label (invisible) support for your in-bound call handling. Our support to you is transparent and for your customer, it’s seamless. Out of hours and overflow handling means that you can focus on core time management.

• Enquiry handling
• In-bound sales
• Customer service
• Out of hours & overflow call handling
• Order processing

DEBT MANAGEMENT

Award winning  services ensure that you maximise your potential and minimise the time frame to getting your money, back into your account.

• Full credit control
• Overflow, seasonal, short notice, pay-as-you-go services
• Receivables outsourcing services
• Credit management training

GENERAL BUSINESS SUPPORT

Trees don’t grow to the sky, so you may need support & expertise at every step of your business growth. Our professional fulfilment and business support will help ensure that your business consolidates its growth, every step of the way interacting in real time, with your business.

• Fulfilment services – Invoice, post & mail out from Spain, UK & Mexico
• Reception services
• Personal assistant
• Administration and finance handling
• Translation services
• Legal (Lawyer/Abogado) support

HEAD OFFICE & CALL CENTRE OPERATIONS
Harvest Credit Management., Av. Rey Don Jaime I, 22 E

Sax, 03630, Alicante, Spain

Tel: +34 966 315 355

Email: spain@hcmcollect.com