Upcoming Seminars

These complimentary sessions are designed to give all delegates ideas and techniques that can be taken back and immediately implemented in their own credit departments. Collection techniques, negotiating skills, customer sevice strategies all help to create world class collection objectives that should form part of our credit management goals.

During 2010, seminars will be held in the USA, UK, Spain and various locations throughout Europe.

Places are limited and early booking is always advised.

07/09/10 - 07/09/10 (Cash Collection and Negotiation Skills Seminar)

Description
Event held in Scotland Ref: 0709a. 8:30am to 11:15am (Refreshments included) This session focuses on the skills associated with your daily cash collection. Subjects covered include; 1) How to collect the most amount of money today 2) How to get specific commitments 3) How to overcome stalling tactics 4) Creating the most effective collection letters 5) Creating collection strategies that work in every situation. This session is not to be missed - places are limited. Please book early

Location: Glasgow, Scotland